NWRDC Support Information for the week of Sept 13, 2010
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September 2010 Standard Release
ATTENTION:
WSIPC will install a Standard Release on your systems between 3:00 AM – 9:00 PM, Saturday, September 11, 2010. Users must be logged out during this installation.
This release effects the following areas:
• Standardized High School Transcript
• Academic History Report
• CEDARS
• Department of Health Annual School Immunization Report
• Preschool Immunization Status Report
• For all Washington Feature Set items, refer to WESPaC Online Help and WESPaC Release Notes for further details.
Details on all release items can be found on the NWRDC website under Student/Documentation – Release Notes
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TIP of the Week:
Web Access Speed - In recent performance tests Skyward has indicated that
Internet Explorer 8 (IE8) performs noticeable faster than Internet Explorer 7
(IE7). Skyward attributes the markedly better performance to an improved Java
Script engine in IE8, and highly recommends that users of IE7 upgrade to IE8 to
take advantage of these improvements.
In case you are wondering if your desktop has been updated to IE8…this may be
helpful:
Open up Internet Explorer – click Help – About Internet Explorer – to find out
which version of IE you have.
Use this link to install IE8:
http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx
NOTEWORTHY
Upcoming Classes and User Forums – new classes listed!
Basic Attendance in the Web being offered in Everett – Sept 24th
Current Year Scheduling in the Web – Everett – Sept 17th and 27th
2009-10 WSIPC Standard Release Downtime Schedule – the
Student Information System IS NOT available during these times.
Release Down Time is from 3am to 9pm on each designated Saturday.
However, most
releases will be complete before noon on Saturday. Data Centers will be
returned to
production as soon as the release is complete. The exception to this will be
the annual DF
releases. The Release Down Time for a DF will be from 3am Saturday
until 9am Sunday.
Share this information with staff!
2010-2011 Release Downtime Schedule
![MCj04257400000[1]](StudentAnnounce_files/image002.gif){kind=small}
The Release Downtime Schedule is revised due to a change in our software
delivery schedule. This impacts when the DF Releases will be installed. The DFs
will be installed in February and July of 2011, instead of the originally
scheduled March and August 2011 timeframes.
Release Down Time is from 3am to 9pm on each designated Saturday. However, most
releases will be complete before noon on Saturday. Data Centers will be returned
to production as soon as the release is complete.
The exception to this will be the DF releases that occur twice a year. The
Release Down Time for a DF will be from 3am Saturday until 9am Sunday.
September 11, 2010
October 9, 2010
November 6, 2010
December 4, 2010
January 8, 2011
February 5-6, 2011 DF Release
March 12, 2011
April 9, 2011
May 7, 2011
June 4, 2011
July 9-10, 2011 DF Release
August 13, 2011
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NWRDC PRINT SHOP
S-T-R-E-T-C-H
your Print Budget
What type of print jobs can NWRDC assist you with?? Contact Lyn Monrad
(425) 349-6662 for a quote on any of your print jobs.
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RESOURCES
ON
NWRDC WEBSITE -
Visit our website often at
www.nwrdc.net.
OSPI CEDARS VTCs – all sessions are recorded and posted on ESD113’s
website. Visit the
NWRDC website, click on the Links button and select “CEDARS VTC
Recordings via ESD113” to view various recorded sessions.
Hover over the Student button, and navigate to
Documentation to view and/or print the latest NWRDC WESPaC and WEB training
materials. Call 425.349.6570 for the secret generic Username and
Password to access NWRDC documentation.
Please send website comments or suggestions to: kmccoard@nwrdc.net
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Normal
Student support hours will be in affect for this week.
The Student Support Team is normally available Monday
through Friday, from 7:30 a.m. to 4:30 p.m.,
with the
exception of the following times:
Thursdays Student Team Meeting 7:30-9:00am
NOTE: If you have an
emergency and do not wish to leave a message in
the voice mail queue, please contact the WSIPC Operator at (425)349-6600, and
she will either contact a Coordinator for you or send us an Emergency e-mail
message. If you find yourself back in the voice mail queue, please dial
"0" and tell the receptionist what happened. Again, we ask that you use
this process for true emergencies (e.g., you cannot move forward with
your work).
--- NWRDC STUDENT SUPPORT CALENDAR ---
Here’s what is happening during the week:
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Thank you for your attention. Please contact NWRDC Student
Support if you have any questions or need additional assistance.
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NWRDC Student Support Contact Information: |
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Student Support Phone Queue: (425) 349-6570 |
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Toll Free Number is not available, please email us and we will gladly return your call. |
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Fax: (425) 349-6601 |
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E-mail Queue: nwrdcstu@nwrdc.net |
Regards
from your Student Team:
Katy ~
Becky ~
Christine ~
Dawn ~
Jeff ~
Ju
