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WESPaC
Technical Web page information and Documentation This page is to help WESPaC users with useful technical tips learned over the last 5 years in the WESPaC system. As well as updated information we learn from using the product. Any new technical notices will be posted in the latest information section at the top. A permanent part of this page will be links to the Citrix clients and District WESPaC URL’s. As well as the WSIPC down time schedule and Workstation requirement.
Latest Information
As of
January the Official Work station requirements for (PCs) is now Citrix
client 10.15. Citrix portal PC tips
For user who do not have Citrix installed please click on the correct link below. During the 2005 summer WSIPC upgraded the Citrix MF servers to the latest version of Citrix. By this time everyone should be using the Citrix version 10.15 client (PC). I strongly recommend updating to this Citrix client which will provide several benefits to Citrix printing and connectivity.
Citrix ICA file not found. This message is usually an easy fix. The solution involves going into IE / Tools / Internet Options, and selecting delete files in the Temporary Internet Files section and restart IE. If this does not fix the problem please have your tech staff contact JC Sain at NWRDC to further troubleshoot this problem.
Citrix portal MAC tips
For users who do not have Citrix installed please contact your district technical staff for installation. It is critical to get the right Citrix client to match your OS X operating system. Please refer to the correct link below.
WSIPC updated the Citrix MF server environment summer 2005. Updating the local Citrix client is strongly recommended. Also there has been an update to the Citrix client for OS X that should help with some of the printing issues. So I again strongly recommend getting the latest OS X Citrix client. If you are still on OS 9 there is no client change or update.
Using Safari with Citrix. While Safari works with the EA+ product for teachers Safari will not work properly with Citrix. Citrix and Safari do not work well together and the most obvious problem is users cannot print to their local printers from Citrix. Both Fire Fox and IE are on the workstation guidance listing but Internet Explorer is on its way out due to lack of any recent updates.
Down time schedule
September 7-9, 2007 WESPaC Links to remember
Bookmark website
Below is a listing of all WESPaC district links and bookmark sites for all of NWRDC’s districts. If you need an URL for please find your districts Bookmark page and copy the URL you need. http://bookmark.nwrdc.wa-k12.net Recently the Bookmark site has been updated to include links to Citrix clients for several computer operating systems. I have included the text of this new section below.
Works Station Requirements The WSIPC workstation requirements are now in a location I cannot provide a link to like I have provided in the past. If anyone needs an updated copy please let me know and I will send you the PDF. Current Citrix client installation links. Sorted by operating system. Updated April 2008
Windows https://www1.wrdc.wa-k12.net/Citrix/MetaFrame/ICAWEB_common/en/ica32/ica32web. MAC OS 9.x https://www1.wrdc.wa-k12.net/Citrix/MetaFrame/ICAWEB_common/en/icamac/MACICA_SEA.HQX MAC OS 10.2.8 and 10.3 https://www1.wrdc.wa-k12.net/Citrix/MetaFrame/ICAWEB_common/macosx63/OSX_Citrix_Client.dmg.zip MAC OS 10.4 https://www1.wrdc.wa-k12.net/Citrix/MetaFrame/ICAWEB_common/en/icamacosx/macICA_OSX.dmg.zip
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