How can we help?

The primary focus of the Student Support Team is providing services to our member districts utilizing the Skyward Student and Qmlativ Student application software licensed by WSIPC. This support consists of daily telephone support, consultations, workshops, and district training for the Skyward software currently provided by the cooperative.

Our team strives to deliver fast, accurate solutions for our clients while always providing a positive customer service experience and is boldy led by our student team manager Kathy Bisig, who oversees 15 expert analysts. The Student Support Team is made up of sixteen members, consisting of a manager and fifteen student analysts. Customer satisfaction is our #1 goal. To meet the needs of our clients daily and represent our districts in the continued development of the Skyward product are our top priorities.

We maintain a seven person phone team daily from 7:30am – 4:30pm and can be reached via phone at (425) 349 – 6570 or via email at


As a Cooperative member benefit, you are provided the complete Skyward Student Information System. This is a dynamic suite of easy-to-use software tools that support all district staff in their efforts to provide sustained student success.

Contact us if you need assistance.

Documentation and Tutorials

The current NWRDC student documentation requires a password to open. Please login or contact us if you need assistance.